GROUP BOOKING

GROUP BOOKING

Prior booking is required for all group visits with more than 15 people.

Listed below are guidelines to facilitate planning of your visit to the museum.

Please read through them before proceeding with your group booking.

To make a group booking, please download the Group Booking Form and Email IHC_GroupBooking@nhb.gov.sg.

 

PLANNING YOUR VISIT

All group booking must be submitted at least 4 weeks before the actual day of visit.

 

GUIDED TOURS

Private guided tours are only available for group bookings. Regular tours are available for the general public. Please find more information here (Link to guided tour page).

Duration of each guided tour is approximately 60 minutes.

Maximum capacity of participants for one guide is 15 people.

Requests for guided tours are subject to the availability of guides.

Guided tours are free for underprivileged groups, MOE schools and educational institutions.

Guiding fees apply for corporate organizations, non-profit organizations and government agencies at $150 per guide for 60 minutes.

Booking Fees will not be refunded for any booking cancelled less than thirty (30) days prior to the commencement of the tour/programme, and the full Booking Fee for the tour/programme will be chargeable to the School/Company/Organisation.

In the case of a no-show by the School/Company/Organisation on the actual day, the full Booking Fee for the tour/programme will be chargeable to the School/Company/Organisation. No-show applies when client is late for more than 15 minutes without notification. Any scheduled tour/programme shall be automatically cancelled after 15 minutes of no-show and full fees will be charged to the School/Company/Organisation.

Should the IHC initiate cancellation of booking due to unforeseen circumstances, IHC shall endeavour to inform the School/Company/Organisation at least thirty (30) days prior to tour/programme commencement and refund the Booking Fee in full. IHC will however not bear responsibility for travel expenses or any costs which the School/Group/Company might have incurred.

Please be punctual for your guided tour. The tour will be cancelled for late-comers who arrive 15 minutes past the scheduled tour time.

Guided tours are not available on the eve and actual day of public holidays and Open House Days.

 

SELF-GUIDED VISIT

The IHC galleries are designed to be viewed with the audio and AR guide.

Complimentary use of hand-held device is subject to availability.

You may request for the hand-held device upon arrival at the visitor service desk.

 

ARRIVING BY CHARTERED BUSES

For bus drop-off, you may inform the bus driver to alight the group at (insert location) (please turn into (insert location). Please note that buses are not allowed to park on Clive Street.)

 

PURCHASE AND COLLECTION OF ADMISSION TICKETS

When you arrive at IHC, please proceed to the Visitor Services Counter (Level 1) to purchase your tickets. Do also print out a copy of the email confirmation, should there be any disputes.

You are strongly advised to adhere to your allocated timing/time slot. Should you arrive late, priority will be given to other groups and your group may be subject to waiting time.

For late-comers, please inform the Visitor Services Counter at 62911601 at least one hour before the scheduled time of visit.

 

MAKING PAYMENT

Please proceed to the Visitor Services Counter (Level 1) to make payment of your admission and guiding fees for corporate groups before your visit. The following mode of payment is accepted:

Admission fees: Cash/ Nets/ Visa/ MasterCard/E-invoice (advance payment)

Guiding fees: Cash/ Nets/ Visa/ Mastercard/ Cheque/ E-invoice (advance payment)

 
 
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